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BookStack – Wiki & Knowledge Base as a Managed Service

Knowledge that doesn't get lost in chat history.
With BookStack, we operate a structured, self-hosted knowledge base – organized into shelves, books, chapters, and pages instead of a scattered pile of loose documents.

BookStack: Managed Operations & Support

Open Source

Structured documentation with a clear hierarchy, full-text search, and permission management – self-hosted and GDPR-compliant.

  • Structured hierarchy: shelves, books, chapters, pages
  • Full-text search & WYSIWYG or Markdown editor
  • Role & permission management per book or chapter

What is BookStack?

BookStack organizes documentation in a clear hierarchy instead of flat folder structures:

  • Shelves group multiple books into a subject area
  • Books contain chapters and pages on a specific topic
  • Full-text search across the entire knowledge base
  • WYSIWYG and Markdown editor, depending on your team's preference
  • Open source under the MIT license

Our offering

We operate your BookStack instance – either:

  • On your infrastructure (on-prem, private cloud, Kubernetes is a system for managing containerized applications – automated, scalable, and fault-tolerant. Learn more →)
  • On our infrastructure (e.g. hosted in Austria)

We handle:

  • Setup, updates & Patch management keeps systems secure, stable, and reliably up to date. Learn more →
  • User and permission management (manual or via LDAP/SSO)
  • Monitoring spots problems before they escalate – active oversight, not just reacting. Learn more →, Backups are the life insurance of digital systems. Learn more → & recovery
  • Integration with Keycloak or your existing authentication

Use cases

  • Internal IT and operations documentation
  • Onboarding materials & process documentation
  • Technical documentation alongside Gitea or GitLab
  • Knowledge bases for support or customer-facing teams

Technical details

  • Authentication: local accounts, LDAP/AD, SAML2, or OIDC (e.g. Keycloak)
  • Search: full-text search across books, chapters & pages
  • Export: PDF, text, and HTML per page or book
  • Extendable: via roles, permissions & templates

Frequently asked questions

Can I import existing documentation?

Yes, common formats like Markdown or HTML can be imported. We'll work with you to find the right migration path for your existing documentation.

Where is my data stored?

Depending on your setup, either on your own infrastructure or in a European data center (e.g. Austria, Germany).

Can access be restricted by team or department?

Yes. Permissions can be assigned granularly per shelf, book, or chapter, and combined with roles or LDAP/SSO groups.

Ready to get started?

Let's discuss how we can set up and operate your knowledge base.

Book an intro call