Preparing for an Operational Handover
You're planning to hand over application operations to an external provider – but unsure where to start?
Before RiKuWe takes over any operational responsibility, we work with you to plan a sustainable and technically sound operations model.
If your infrastructure isn’t ready for handover, we recommend starting with an Infrastructure Health Check or a Kubernetes Feasibility Assessment, depending on your architecture.
What We Clarify Together
Applications are often built under time constraints. Hosting is frequently set up ad hoc by agencies or developers – without a long-term operations plan.
Our structured handover consultation and planning process clarifies:
- Existing infrastructure, access rights, and responsibilities
- Security, availability, and support requirements
- Resource planning (Monitoring, Patch Management, On-Call)
- Required tools or architectural changes
- Migration or handover efforts (incl. fallback and rollback planning)
- Ongoing costs and SLA options
Goal: A Sustainable Operations Proposal
At the end of this handover planning phase, you’ll receive:
- a comprehensive technical assessment of your current setup
- a concrete proposal for RiKuWe to take over operations
- optionally: a roadmap for the handover (technical, temporal, organizational)
This forms the basis for future collaboration – either as your Managed Hosting provider or for specific operational services like Managed Kubernetes or Managed Databases.
Who Is This For?
- Organizations looking to transfer operational responsibility
- Clients previously relying on internal teams or agency-managed hosting
See also: RiKuWe vs. Freelancers / Agencies - CTOs seeking a realistic SLA aligned with their architecture
- Teams aiming to reduce operational overhead with a clear transition plan
Also relevant for:
Typical Scenarios
- Your app is hosted on an agency-managed server with no SLA – you need stable, professional operations.
- Your dev team maintains the infrastructure but needs operational offloading (DevOps).
- You’re facing internal restructuring and need to secure external operational continuity.
- Your company requires a documented, auditable operational transition – e.g., for certifications or tenders.
- You operate multiple services and want unified monitoring, availability, and vendor management.
Handover Process
| Phase | Description |
|---|---|
| 1 | Technical briefing / definition of target setup |
| 2 | Review of current infrastructure and responsibilities |
| 3 | Joint planning (roles, tooling, processes) |
| 4 | Formal proposal and transition roadmap |
Frequently Asked Questions
What’s included in the technical assessment?
We evaluate your infrastructure, access setup, runtime environments, and operational tooling. The goal is full technical visibility.
What are the requirements for a handover?
Your application must be stable, documentable, and operable. We discuss edge cases or proprietary setups during the initial consultation.
How long does the handover process take?
Depending on complexity, from a few days to several weeks. A binding estimate follows the technical assessment.
Can RiKuWe take over only part of the operations?
Yes. We offer partial responsibility for specific services – such as hosting, on-call support, or patch management.
What SLAs does RiKuWe provide?
SLAs include defined response times, optional 24/7 on-call support, monitoring, backups, and review cycles.
Next Step
We only take responsibility for systems we can technically assess and maintain.
This ensures long-term operational reliability.
Interested in a handover assessment by RiKuWe?
Schedule a no-obligation intro call:
We’ll respond by the next business day.
The request is entirely non-binding.
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