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Privacy Policy

note

This is an English convenience translation. The legally binding version is available in German here.

We are pleased that you are interested in our website. Protecting your privacy is very important to us.
Below, we provide detailed information about how your data is handled.

Controller​

The entity responsible for data processing on this website is:

ITK Core GmbH
Steyrergasse 7
8010 Graz
Austria
info@itkcore.at

For further details, please refer to our Legal Disclosure.

Collection and Storage of Personal Data and the Nature and Purpose of Their Use​

When Visiting the Website​

When you visit our website, your browser automatically transmits certain information to our server. This information is temporarily stored in a so-called log file. The following data is collected automatically and stored until it is automatically deleted:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the accessed file
  • Referrer URL (website from which the access originates)
  • Browser used and, if applicable, your device’s operating system
  • Name of your access provider

This data is processed for the following purposes:

  • Ensuring a smooth connection to the website
  • Ensuring comfortable use of the website
  • Evaluation of system security and stability
  • For administrative purposes

The legal basis for this data processing is Article 6(1)(f) of the GDPR. Our legitimate interest follows from the purposes listed above. Under no circumstances do we use the collected data to identify you personally.

Cookies & Local Storage​

We do not use cookies or any external tracking services on this website.

Only your dark mode preference is stored locally in your browser via localStorage.
This data is not transmitted to us and can be cleared at any time via your browser settings.

We intentionally avoid cookies and cookie banners –
because we believe your privacy comes first, and annoying pop-ups don't belong on a respectful website.

Hosting​

Our website is hosted by Hetzner, a German web hosting provider.
You can find their privacy policy here:
hetzner.com/legal/privacy-policy

We have concluded a data processing agreement (DPA) with Hetzner in accordance with Article 28 GDPR.

Self-Hosted Web Analytics​

To analyze how our website is used, we rely on Plausible Analytics – a privacy-friendly web analytics solution.
We host Plausible ourselves on our server at Hetzner, and the collected data never leaves our infrastructure.

No cookies are set, and there is no tracking across multiple days or devices.
Only aggregated, anonymized data is collected, such as:

  • Which pages are visited and how often,
  • Which countries the traffic originates from,
  • What devices or browsers are being used.

No personal data is stored, there is no fingerprinting, and no cookie banner is required.
You can find more information about Plausible here:
plausible.io/privacy-focused-web-analytics

Data processing is carried out on the basis of Article 6(1)(f) GDPR.
Our legitimate interest lies in the anonymous evaluation of website usage in order to improve our content and user experience.

When Booking an Appointment​

When you book an appointment via our website, the form used sends information to the respective servers. The following data is stored temporarily:

  • First and last name
  • Email address
  • Address (optional)
  • Phone number (optional)
  • Notes

We process this data for the following purposes:

  • Managing and planning appointments
  • Contacting you in case of changes or questions
  • Providing a smooth booking experience
  • Administrative purposes

The legal basis for processing this data is Article 6(1)(b) GDPR. This data is necessary for fulfilling a contract or carrying out pre-contractual measures. Under no circumstances will this data be used to personally identify you beyond what is required to fulfill the contract.

Microsoft Bookings​

Our appointment booking form is provided by Microsoft Bookings.
You can find their privacy policy here.

We have concluded a data processing agreement (DPA) with Microsoft in accordance with Article 28 GDPR.

Data Retention​

Unless stated otherwise, we process your data only for as long as necessary — but for no longer than 5 years.
Longer retention may apply if required to fulfill initiated administrative, legal, or criminal proceedings under Austrian law.

Your Rights​

If we process your data based on legitimate interests, you have the right to object if there are reasons arising from your particular situation.

You also have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Request data portability
  • Object to processing

To exercise any of these rights, please contact us using the contact information provided above.

If you believe that your data is being processed unlawfully or your rights under data protection law are being infringed, you can file a complaint with the relevant supervisory authority.

In Austria, the competent authority is:
Austrian Data Protection Authority (Datenschutzbehörde)

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