Monitoring & Observability as a Service
You can only manage what you can see – monitoring creates the necessary transparency.
That’s why we include observability by default: metrics, logs, and alerts – structured, documented, and integrated into your systems.
Monitoring & Observability: Fully Managed
Metrics, logs, and alerts – reliably operated by RiKuWe. For Kubernetes, VMs & self-hosted services.
- Prometheus, Grafana, Loki, Alloy, Alertmanager
- Integration with your environment (Kubernetes, VMs, services)
- Monitoring strategy, SLA documentation, alerting & escalation
Why Monitoring Is More Than Just a Dashboard
Many setups show colorful Grafana charts – but:
- Alerts don’t work or reach the wrong people
- Logs are unstructured or hard to search
- Metrics are incomplete or overwhelm the backend
- No one documents what is monitored, how, and why
We make monitoring a reliable part of your infrastructure.
What’s Included?
Our monitoring service includes a combination tailored to your systems:
- Metric collection with Prometheus
- Log management with Loki or Alloy
- Visualization with Grafana
- Alerting via Alertmanager
- Full integration with your environment (Kubernetes, VMs, legacy systems)
Our Core Components
Depending on architecture and goals, we deploy a tailored combination.
The following components form the backbone of our monitoring stack:
Prometheus
- Collection and aggregation of system and application metrics
- Support for Kubernetes, VMs, databases, and custom services
- Exporters, recording rules, retention policies
Loki
- Centralized log collection with Prometheus-style labeling
- Integration with Kubernetes, systemd, applications
- Accessible via Grafana or API
Alloy
- One agent for metrics, logs, and traces
- Pipeline and scraping management via code (YAML)
- Ideal for heterogeneous environments and GitOps setups
Grafana
- Visualization of metrics, logs, and traces
- Dashboards for infrastructure, applications, and business KPIs
- User roles, teams & embeddable views
Alertmanager
- Routing, grouping & escalation of alerts
- Integrates with email, Slack, webhooks, or tools like Opsgenie/PagerDuty
- SLA-compliant alerting – prioritized and documented
Monitoring as Part of Your Operations
Our monitoring stack isn’t an add-on – it’s part of our default operations:
- Kubernetes clusters
- Databases & backups
- Self-hosted services (e.g., GitLab, Nextcloud)
- Legacy systems & on-prem hardware
You can delegate responsibility – but not visibility.
We deliver the tools that keep you in control.
Frequently Asked Questions
Can I integrate custom metrics?
Yes. You can integrate your own services via Prometheus exporters, HTTP endpoints, or sidecars. Push via Pushgateway is also possible.
What is the data retention period?
By default, 30 days. Longer retention is available via Remote Write, object storage for Loki, or using Thanos/Cortex.
Can existing alerts be migrated?
Yes. We can migrate your existing alerting rules or design new ones – including routing, escalation, and ownership logic.
Does it work without Kubernetes?
Yes. We support monitoring for VMs, bare metal, or external services – using Node Exporter, Alloy, or other agents.
