Terms of Use
This is an English convenience translation. The legally binding version is available in German here.
These Terms of Use apply to all publicly accessible digital features on our websites such as rikuwe.com
and associated subdomains.
This includes, in particular, appointment bookings, personal links, video conferences, and contact forms.
By using these features, you agree to the following terms.
Scope
These terms apply to:
- Appointment bookings via our scheduling systems
- Conversation or contact opportunities
- Contact forms
- Online meetings via our conferencing system
- Other publicly reachable but not freely usable tools
If you are already a customer, the contractual agreements and our General Terms and Conditions (AGB) also apply.
General Notes
- Use of our digital tools is voluntary.
- There is no entitlement to availability, processing, or feedback.
- A contractual relationship is formed only through separate agreement.
- Please provide only information that is necessary for the respective purpose.
- Use of our tools is not anonymous but tied to a specific communication context.
Conversation Types and Digital Features
Introductory Meeting
- Purpose: Initial contact, getting to know each other, understanding needs
- No obligation, no contractual binding, no binding advice
- Duration approx. 30 minutes
- Free of charge & non-binding
- Booking is made via our publicly accessible but not freely available scheduling system. A booking is only possible if an appointment is available.
- The introductory meeting is exclusively intended for individuals interested in learning about our services. Sales-related conversations such as product pitches, service acquisition, or recruiting inquiries are explicitly excluded.
- We reserve the right to reject or cancel such appointments. In cases of repeated or obvious misuse, chargeable consultation fees may apply.
Personal Link
- Open conversation request
- Flexible content (e.g., feedback, applications, collaborations)
- No binding advice
- Booking or invitation required
- Conversations aimed at selling one's own services or recruiting are only allowed with prior agreement. We reserve the right to reject or charge for such requests.
Client Meetings
- Only for existing clients with a contractual relationship
- Contents and terms are contractually regulated
- Appointments are also scheduled via individual links
Online Meetings / Video Conferences
For online meetings, we use a self-hosted video conferencing system. The platform is publicly accessible but not freely usable. Participation is only possible with a valid invitation link.
We also use a lobby or approval feature: You can only join a session if manually admitted. Creating meetings or rooms is limited to internal users and requires prior login.
We do not record conversations automatically.
Participation is voluntary and at your own risk. Technical requirements (device, internet connection, etc.) are the participant's responsibility.
Notes on Appointment Booking
We strive to review and respond to every request promptly.
However, please note that each booking is initially considered a request.
In individual cases — such as topic mismatch or scheduling overload — we may need to decline or reschedule an appointment.
There is no binding right to fulfillment of a requested appointment.
Contact Forms
If you use a form on our website to contact us, we will use your data solely to process your inquiry. This does not establish a contractual relationship.
Please note: Our contact form is not intended for promotional purposes, mass messages, or unsolicited service offers. Such inquiries will not be answered and may be blocked by technical filters or reported in case of abuse.
Liability & Data Protection
- Decisions made based on our public information or conversations are your responsibility. We recommend clarifying important questions directly with us.
- All transmitted data is processed according to our Privacy Policy.
- No data is shared with third parties.
- Technical systems (e.g., booking, video conferencing) are operated or controlled by us and comply with European data protection standards.
- Our content (e.g., blog posts or expert articles) is for general informational purposes only and does not constitute individual advice.
For binding statements or evaluations, we offer personal consultations. - We are not liable for the content of external websites linked by us. At the time of linking, no legal violations were apparent. Continuous monitoring of linked pages without concrete indications is not reasonable.
Contact
If you have any questions about these Terms of Use, you can contact us at any time via our contact page.