GDPR-Compliant On-Premises Hosting for a Custom CRM
A mid-sized company was running a custom-built CRM system to manage sensitive customer data.
The existing infrastructure was outdated, unscalable, and lacked adequate security measures.
Deployments were done manually via file uploads — error-prone, non-transparent, and maintenance-heavy.
Initial Situation
- No automation, no CI/CD
- Overloaded, manually maintained infrastructure
- Requirement: Hosting on customer-owned hardware
- Unclear data security and GDPR compliance
Implementation: From Legacy Setup to Automated On-Prem Cluster
After a strategic and technical evaluation, we implemented a modern on-premises solution on the client’s own hardware:
- Technical and economic evaluation: Cloud vs. On-Prem
- Hosting on dedicated hardware at the customer’s site
- Infrastructure sizing in collaboration with a hardware partner
- Setup of Linux base system, Kubernetes, and CI/CD by RiKuWe
- Infrastructure provisioning via Infrastructure as Code (IaC)
- Containerization and migration into the Kubernetes cluster
- Automated deployments using Helm and CI/CD pipelines
- Secure site-to-site VPN integration with internal systems
- Ongoing operation, monitoring, and patch management by RiKuWe
- Full technical and organizational security aligned with GDPR standards
Result
Today, the CRM operates reliably, fully automated, and with transparent processes — reducing workload for internal teams:
- On-premises hosting ensures full data sovereignty
- GDPR-compliant infrastructure within the EU legal framework
- Fully automated deployments with version control and rollback
- Secure access to internal systems via site-to-site VPN
- Continuous operation and proactive support by RiKuWe