On-Premises Hosting for a Custom CRM System
A mid-sized company operates a custom-developed CRM system to manage sensitive customer data. The existing infrastructure was outdated, not scalable, and lacked sufficient security. Deployments were done manually via file uploads — error-prone and time-consuming.
Initial Situation
- No automation or CI/CD in place
- Manual deployments on overloaded infrastructure
- Desire to operate the system on-premises
- Unclear GDPR compliance and security posture
Implementation
Following a technical assessment, a fully managed setup was implemented — with a focus on automation, security, and seamless integration into the customer’s internal IT environment:
- Evaluated Cloud vs. On-Premises approach with the client
- Hosting implemented on the customer’s own infrastructure
- Infrastructure sizing coordinated with hardware partner
- Resources provisioned using Infrastructure as Code (IaC)
- Application migrated to a Kubernetes cluster
- Deployments automated via Helm and CI/CD
- Secure Site-to-Site VPN set up for internal access
- Monitoring, updates, and operations handled by RiKuWe
- GDPR-compliant setup fully documented and secured
Result
The CRM system now runs in a stable, automated, and transparent environment — with clearly defined responsibilities and minimal operational overhead for the internal IT team.
- Operated on-premises within the customer’s infrastructure
- GDPR-compliant hosting within the European Economic Area
- Fully automated deployment process
- Secure connectivity and continuous managed support